I’m doing some research and I have some important questions for you this week. Your answers may end up in my published results!
Please take a moment to answer one or both of the following:
1. As a business owner or employee: What is the single most important thing you’ve done to get a customer or client’s repeat business?
2. As a customer or client: What is the single most important thing that someone can do to earn your repeat business?
Please answer in the comments section below and feel free to share with others! Thanks in advance!
Please note: By answering these questions you are giving me permission to use your answers in a published document.